Liberty Hill · Leander · Georgetown · Cedar Park · north Austin
Managed IT for small businesses that need a reliable tech partner, not a ticket black hole.
Hillwright Tech is your local MSP: remote helpdesk, device and account management, patching, security monitoring, backups, and Microsoft 365 or Google Workspace support. When you need after-hours or overflow phone coverage, AI answering is available as an add-on.
Services
Core service
Managed IT
- Remote helpdesk for staff and owners
- Device setup, updates and inventory
- Patching and endpoint protection
- Security monitoring and MFA rollout
- Microsoft 365 or Google Workspace support
- Backup checks and recovery help
We watch your environment, fix issues before they pile up, and talk to you in plain English—not IT jargon.
Included with MSP
Proactive care
Monthly health checks, vendor coordination when something breaks, and a short report on what changed so you know your systems are being looked after.
Add-on
AI answering service
Answers calls in your business's name after hours or when the office is busy, books routine appointments, routes emergencies to your on-call phone and texts you a summary. Missed callers can get a text back. This is phone answering only—not a full AI agent suite.
Pricing depends on your setup. We'll quote after a short conversation about your business.
Who it's for
- Plumbing, HVAC & electrical
- Roofing, pool, pest & landscaping
- Law offices
- CPAs & bookkeepers
- Insurance agencies
- Real estate
- Dental & medical offices*
*For healthcare offices, we design the work so patient information stays in your own systems.
How it works
Free checkup
A 30-minute look at your devices, backups, MFA, email and where support is costing you time.
Stabilize
We fix the urgent gaps first—patching, backups, MFA, access—and get you a clear picture of what you're running.
Manage monthly
Ongoing monitoring, helpdesk for your team and a short monthly report. Your accounts stay in your name.
Add answering if you need it
If after-hours or overflow calls are the pain, we turn on AI answering as a separate add-on once the MSP foundation is solid.
How we work
Your systems stay yours
Your email, Microsoft 365 or Google Workspace, domain and business accounts stay in your name. We connect only with access you grant, and you can revoke that access whenever you choose.
Least access
We take only the admin access needed to support you, document what we touch and prefer MFA and long-lived tokens over shared passwords.
Local and accountable
You're working with a Liberty Hill–based partner who knows small offices around north Austin—not a distant call center with a rotating tech every ticket.